We answer our customers’ most frequently asked questions. If you can’t find the answer you’re looking for, don’t hesitate to contact us.
How long will it take for my order to arrive?
The usual delivery time is 24 to 72 business hours within mainland Spain and Portugal from order confirmation. Deliveries within the EEC may take between 3 and 7 days.
Can I exchange the size of a pair of shoes?
Yes. You have 14 days to request a size exchange, provided the product is unused and in its original packaging.
How do I know which padel racket is right for my level?
You’ll find detailed buying guides on our blog. You can also contact us for personalised advice based on your level and playing style.
Do prices include taxes?
Yes, all prices displayed in our store include the applicable VAT.